FAQ

  • How do I activate my account?

    The instructions to activate your account will be done by register in website.

  • All products displayed in stock?

    All products displayed are made to order that's mean there need more time to make base on pictures as shown or your specific requested models, colour, size ,shape etc.

  • All prices included Shipping fee?

    All price shown exluded shipping fee, please contact us to get estimation rates to your destination. we will send some rates available DHL, TNT & EMS, Local Cargo By Sea freaight.

  • How much is the Shipping fee?

    Shipping fee will be info to you in pre order question, so please contact us before place an order to get quote shipping fee to your destination. We are manually calculate you shipping base on total weight / volume available By Air/Sea freight.

  • How long will it take for my order to arrive after I make payment?

    Production time since you make payment 7-10 days Members who ship their orders should expect to receive their orders within ten (10) to (14) working days upon payment verification depending on the volume of orders received & shipping choosed. 


    Example
    DHL, TNT estimation 3 - 4 days
    EMS estimation 5 - 7 days


    If you experience delayed in receiving your order, contact us immediately and we will help to confirm the status of your order.

  • How do I make payments using Paypal? How does it work?

    Paypal is the easiest way to make payments online. While checking out your order, you will be redirected to the Paypal website. Be sure to fill in correct details for fast & hassle-free payment processing. After a successful Paypal payment, a payment advice will be automatically generated to Budivis.com system for your order.


    It's fast, easy & secure.

  • What are the payment methods available?

    At the moment, we accept Credit/Debit cards via Paypal payments and Skrill.

  • Can I pay using Paypal without a Paypal account?

    Yes! It is commonly misunderstood that a Paypal account is needed in order to make payments through Paypal. The truth is you DO NOT need one, although we strongly recommend you sign up to enjoy the added ease of use.


    Without a Paypal account, all you need is any Debit/Credit card stated below that is supported by Paypal.


    By using Paypal, we can process & deliver your orders to you in a shorter time. Paypal is the easiest & most secure way to make payment online.
    No account needed.

  • Which country support PayPal to pay?

    For this moment our mobile web supported only payment gateway via paypal as below:


    • United State
    • German
    • Austria
    • Polandia
    • France

    If your county not in list, don't worry you can still check out through Paypal Express Button available in shopping cart, if you have problem with payment gateway please contact us.


     

  • Can I return something I ordered from Budivis?

    Sure thing! Just like another shopping store, you can return almost anything you buy, ordered from our website. Before making a return, check our Return Policy to make sure the product is eligible. 


    Good to know: Along with the product, we will also refund any tax and environmental fee. if you received the things 100% wrong item as not describeded.


    Please know that we will not refund shipping charges if the return is due to “Buyer’s Remorse”, or in other words, if you change mind about your purchase.

  • How do I return something I bought online?

    If you would like to return an item purchased on Budivis by mail, Send pictures by email for the latest condition for further quick respond send messege/whatapps to +6287862551018. We will talk how to get solution about the cases. 


    PS: Please pack your item carefully, along with all original packing materials, accessories, and the original packing slip and/or email confirmation. Once the item has been received back to Budivis, refunds will be issued to your original method of payment and will appear on your account within two billing cycles.